M4 Systems Customer Support

Please consider the following points before you log your case:

  • Does this issue occur with other User Logins, as well as with yours?
  • Does this issue occur on other physical computers as well as with your computer?
  • Are you aware of any significant system changes recently such as; new software installed on your machine or the server, changes to network or security configurations?
  • Has this issue been experienced before?
  • Have you attempted any remedies yourself?
  • Error Messages, are there any error messages?

If you need to contact us regarding an existing support case then please: