M4 Systems - Your Trusted Technology Partner

call 0845 5000 777
Solutions Services Why M4? Why Dynamics? Products Customers Partners Support
 Skip Navigation LinksHome > Solutions > Why / Which / How Much ? > Price Indication ? Printer Friendly Version  




Microsoft Dynamics GP Microsoft Dynamics CRM Microsoft Office SharePoint Server Microsoft Gold Certified Partner

Price Indication

Business Ready Licensing August 06

In August 2006 Microsoft introduced a new licensing Model for Dynamics ERP This new licensing model is much simpler and much better value especially for systems under 20 users.

For the markets we serve there are two versions - Business Essentials and Advanced Management.

Dynamics GP Price Indication per Concurrent Users

Dynamics GP Advanced Management edition < £2,000
Dynamics GP Business Essentials edition < £1,200
Software Assurance 16%
Unlimited Support 12%

Simplicity and tremendous value with huge ‘out-of-the-box’ functionality are included within this price.

For a list of components included please refer to this components table

  Business Ready Licensing Components

Dynamics CRM - Price Indication per Named Users

Dynamics CRM Professional Edition < £600
Dynamics CRM SBS Edition < £300
Software Assurance 25%
Unlimited Support 12%

Minimum 2 years' Software Assurance must be purchased.

Implementation Services Price Indication

Our on-site implementation configuration and training services range in price from £795 per day to £995 per day depending upon location and seniority.

We can offer remote implementation, configuration and customisation services considerably cheaper than this.

For development services we can offer highly skilled .Net development at extremely advantageous rates provided by our in-house team based in Belgrade, Serbia.

Fixed Price

If we have clearly defined scope, detailing all requirements and expectations, then we are happy to offer fixed price implementations and software development.

Purchase Microsoft ERP & CRM Support Packs On-line

We offer expert support (backed up by Microsoft) enabling you to resolve issues quickly and prevent serious, expensive disruption to your business. We use powerful tools such as Go to Assist which enables our consultants to quickly discover causes and then deliver a solution.

We operate a fair and transparent pricing policy for our support services.  More difficult cases cost more, but we build in insurance, so that the cost is predictable and never onerous.

Credits are only applied upon successful resolution of a case, credits NEVER expire.

M4 Support Packs

Price of Incident Credits

 

 Each

 Qty

Pack

Pack  10 Credits

          75.00

10

          750

Pack  25 Credits

          70.00

25

       1,750

Pack  50 Credits

          60.00

50

       3,000

Pack  100 Credits

          50.00

100

       5,000

Pack  200 Credits

          40.00

200

       8,000

 

 

 

 

Support Credit Usage Table

Hours to

Credit

Per

Incident Type

Resolve

Usage

Incident

Simple

0.50

1

Min

Typical

< 1.0

2

 

Serious

< 4.0

6

 

Extremely Complex

> 4.0

8

Max

Hours to resolve is a time indication for a qualified experienced

support or application consultant to solve the case.

Credit Usage is capped at 8 per incident, even if it requires

far more time to resolve or for us to pay Microsoft to assist.

Remote Configuration or Training provided uses 1 Credit per 30 minutes.

Out of standard hours provision - 2 Credits Premium per incident



Microsoft Applications and Versions Covered

  • Dynamics GP
  • Great Plains versions 6.0 to 9.0
  • Dynamics CRM
  • Microsoft CRM v 1.2
  • Microsoft Exchange Server 2003 / Outlook 2003
  • Windows Server 2000/2003
  • MS SQL Server 2000/2005