Microsoft Dynamics GP Capabilities Guide 2015.pdf

Microsoft Dynamics GP Field Service Management Benefits 

  • Maximise revenue and customer service opportunities with every service visit
  • Effective and accurate contract administration
  • Efficient returns management
  • Flexible forecasting, scheduling and allocation of resources to lower operational costs
  • Optimised field service processes with built-in automation and self-service tools
  • Improved business insight with ad-hoc reports to track profitability, engineer utilisation and workload, and parts usage


Customer centre

"M4 has provided us with an excellent service from day one. The successful completion of a second, very high profile project has only increased their credibility within the business..."
Natasha Towns
Business Applications Manager,
Logicalis UK

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