South East Water

South East Water chooses integrated Microsoft Dynamics solution over rival systems from SAP and Oracle

South East Water supplies 565 million litres of drinking water to 2.1 million customers across Kent, Sussex, Surrey, Hampshire and Berkshire. The company employs 400 people and generates an annual turnover in excess of £169 million.
 
In 2003 – prior to its merger with Mid Kent Water in December 2007 - South East Water embarked on a project to select a new software solution to replace its JD Edwards back office system. Following a long and rigorous selection process, M4 Systems, a Microsoft Business Solutions Partner, was awarded the contract beating off larger rivals including Oracle and SAP.
 
M4 Systems, a strategic EASY SOFTWARE and ReQlogic partner, had based its bid around the Microsoft Dynamics GP ERP solution, integrated with document scanning, workflow and archive from EASY SOFTWARE and ReQlogic™ eProcurement.
 
Subject to a very tight deadline due to a planned implementation of a new customer billing system at the end of that year, the Dynamics GP solution needed to be implemented and "live" by September. M4 Systems successfully delivered the integrated system on time thanks to the dedicated efforts of a combined M4 consultancy team working in partnership with key South East Water employees.
 
 
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South East Water Case Study.pdf