Dynamics CRM - Mobile

Dynamics CRM Mobile Client is ideal for business professionals on the road or off-site, because it gives them immediate access to sales, marketing and service information from their mobile device (Windows Mobile PDA, Pocket PCs, palm-powered handheld devices, RIM Blackberry) or SmartPhone. The real business benefit, even for a sales force of ten representatives, is the immediate access to important data while out of the office and without requiring a laptop. Reps (whether in a sales or service function) can look up contacts and accounts, update opportunities, catch up on tasks and activities and can even directly call or email clients from their mobile device or SmartPhone.

Mobile CRM data is stored on the mobile device and can be synchronised with Dynamics CRM via VPN, LAN connection or wirelessly. The best selling feature is the incredible similarity between CRM Mobile and Outlook clients, so your sales team can get up and running quickly without having to learn another application.

And just as you can customise Dynamics CRM to meet the unique requirements and processes of your business, you can customise CRM Mobile to support the same customisations.

Key Features

• Instant, up-to-the-minute sales, marketing and service information whilst out on the road, in client meetings or on service calls
• Can be used with any mobile Web browser
• Great ‘out-of-the-box’ functionality
• Easy to use – same interface as for Dynamics CRM, with full history navigation
• Easy to manage – no installation on mobile device, choose who has read/write access to which entities in CRM
• Supports multiple languages
• Customisable code – tailor to individual preferences and needs (under shared source code licensing agreement)