Dynamics CRM Customisation - Tailored for you!
Although a number of organisations will be able to use Microsoft Dynamics CRM straight out-of-the box, you might find that customisations will be necessary to address your specific business needs. In the recognition that no two businesses are the same with regard to their business philosophy and customer relationship strategy, Microsoft Dynamics CRM has been designed for maximum flexibility and extensibility. Whether you need to add functionality, broaden the reach of certain tools or tailor the system to reflect your business processes, we can help.
As a Microsoft Gold Certified Partner with competency as an Independent Software Vendor (ISV) we can provide:
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customisation services
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enhancements to the Dynamics CRM platform
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a vertical or cross-industry CRM application
Customisation Services
Dynamics CRM is unique in that it is so easy to customise without having to write code, nearly all fields, forms, look-ups, etc can be changed in literally minutes. Business logic can also be defined easily without writing code, using the powerful workflow configuration utility. We, at M4 Systems, can assist as well as train you "to help yourself" in identifying and using/applying Dynamics CRM’s powerful customisation tools and settings.
Enhancements to the Dynamics CRM Platform
In our experience, the back office functions for most well-run organisations are remarkably similar. However, it is in the front office that they differ much more. As a result, there is far more scope for improving efficiency and gaining competitive advantage at the front office end.
Because Dynamics CRM exposes its components to Web Services it is very easy to write powerful modules which seamlessly integrate to CRM and which can utilise the power of the ready-made components.
In the past many companies wrote their own CRM systems from scratch, because of their unique business requirements. A much better way is to use Dynamics CRM as the base platform and develop unique functionality on top of this. M4 Systems can do this for you using C#. In our view this is the most powerful .Net tool available today! No competitive advantage is gained by re-inventing the wheel with components, such as Outlook e-mail and calendar integration. It is far more advantageous to concentrate on improving the efficiency of your unique business processes.
Enquiry Form
If you are interested in taking advantage of our CRM tailoring services, please contact us using this online form :
