Customers & Markets

There are over 11,000 customers and 475,000 users of Microsoft Dynamics CRM. This is testimony of the widespread popularity of the Microsoft offering, which is backed by a huge R&D investment (30% of the US$ 6 billion Microsoft R&D budget is allocated to the Dynamics product range).

M4 Systems have a successful track record of implementing, configuring and supporting Microsoft Dynamics CRM from a few users to a 100+. We differentiate from many other Microsoft partners in that we have the resource and capability to customise the product to meet a customer’s specific business needs – and at very reasonable cost! We also have the expertise to link this to the Microsoft Dynamics GP back end finance/ERP system. We have a sizeable team of highly skilled .Net developers and a very experienced pool of CRM consultants.

We service a diverse set of customers spanning numerous markets, including the following: IT / telecoms, financial services (in particular the insurance sector), professional services and leisure industries as well as not-for-profit.

Microsoft Dynamics CRM can also be tailored to support a SOA typically specified by local and regional government, whereby Customer Relationship Management becomes Citizen Relationship Management.