Familiarity
Office Interface for Dynamics GP
Dynamics GP has a very similar user interface to Microsoft Office.
With Microsoft having over 90% of the market for business users of personal productivity applications most business users are very familiar with the
Office interface.
This familiarity combined with an intuitive operation speeds up user adoption, reduces training costs and enables users to be more productive more quickly.
Native Outlook Client for Dynamics CRM
Dynamics CRM uses Outlook as its native client. With hundreds of millions of Outlook users,
most users are already very familiar with Outlook. With any CRM investment is it is vital to get user adoption and buy-in for success,
therefore this familiarity with Outlook gives Microsoft Dynamics CRM a significant advantage over other systems.
