Maximise your Sales effort
With Microsoft Dynamics CRM 2011 you can take advantage of embedded Microsoft Office capabilities, full lead-to-cash visibility, guided sales processes, and real-time analytics.
Microsoft Dynamics CRM 2011 enables you to maximise your sales effort with:
- A 360-degree customer view
- Ability to convert incoming email enquiries into sales opportunities
- Sales opportunity tracking
- Streamlined goal tracking of all activities for each contact and account
- Seamless competitor tracking for better positioning in the market
- Productive visualisations using inline charts and dashboards - visual monitoring of individual, team, or regional performance
- Real-time sales analysis & forecasting from drill down dashboard
- Guided sales processes that results in accurate reporting - sales process can be automated through workflow. When sales activities are completed, the workflow will automatically update the pipeline phase and probability status for each opportunity
- New Goal Management capabilities that allow you to configure, track and manage goals and milestones.
- Fast access to useful data online or offline for sales management - they can work efficiently and spend more time selling
- Sales literature can be attached to an email that is tracked in Outlook client. Apart from being able to attach Sales Literature, you can:
- Insert templates, using templates from CRM to generate the text of an email
- Insert Articles
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| CRM2011 Sales Productivity |
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