M4 for CRM - Successful Implementation of Microsoft CRM
M4 Systems have been successfully delivering Microsoft CRM projects since version 1.2 was first released in the UK in 2004. We will guide you every step of the way from system scoping and design, project management and implementation (using PRINCE II based Sure Step Methodologies from Microsoft) through to post-implementation technical support and system training.
We will review and analyse your specific requirements, current processes and systems, and seek to address ways in which these could be refined or new procedures be instigated as part of a successful CRM implementation. The ultimate goal is to get your team to work in a more cohesive, collaborative, productive and focused way and to ensure that relevant data is captured and can be more easily processed and disseminated to facilitate shared knowledge and more astute decision-making.
With a successful track record of delivering varied and sometimes complex projects (involving integrations with other line of business applications, such as Dynamics GP or AX, other third party products or custom solutions developed by our own in-house developers) we feel ready for any challenge you can throw at us.
Our mission is to be our customers’ long-term technology partner and our raison-d’être is to see our customers reap the tremendous benefits from the technologies we help implement. We are highly conscious that we should be always delivering value to our customers and we adopt a positive, pragmatic, fair and optimistic attitude to ensure this is achieved.