What is Hosted CRM?

Hosted CRM is a means of outsourcing CRM software through an application service provider, such as M4 Systems.  Essentially, you utilise a server that is off-site to your business and you pay a monthly subscription fee (usually based on user count) to access this software service.  It is a model which is most prevalent in small to medium sized companies, and especially those who don’t already have formal CRM processes in place.