Microsoft Dynamics CRM 2016 Release Guide.pdf
Powerful tools allow you to tailor Microsoft Dynamics CRM to meet your unique business requirements.  Dynamics CRM facilitates the delivery of rapid business value with an agile solution framework that can be easily tailored and configured.
New features in CRM 2016 include:
Modern web API
In CRM 2016 the web API leverages the most broadly adopted industry standards for protocol (HTTP and REST), security (OAuth 2), format (JSON), and exposes its rich set of data capabilities via open industry standard OData v4. 
This approach moves CRM from a .NET focused set of capabilities to being open to the wide variety of technology platforms that power our industry today. 
Azure Machine Learning
This release introduces Machine Learning (ML) scenario based integration with Azure ML10 for product cross-sell recommendations and suggested knowledge articles with text analytics.
Azure ML integration offers configuration experience and insights integrated into the CRM UI, removing the need for data scientists and understanding ML models.
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