Key Improvements in Dynamics CRM 2015 Platform

Powerful tools allow you to tailor Microsoft Dynamics CRM to meet your unique business requirements.

The following investments in the Dynamics CRM 2015 platform further Microsoft's commitment to an open, customiable and extensible product and online service.

Search

Improvements to quick search make it faster and easier to find customer records. Improved search capabilities provide a quick way to find and navigate to records by letting users enter keywords in the search box on the nav bar. The search box supports using an asterisk (*) as a wildcard character, and allows the user to search across record types and get a full list of matching search results.

To do more sophisticated searches, click the new Advanced Find icon, which is now on the nav bar.

Synchronise more information between CRM and Outlook or Exchange

Teams that use Outlook/Exchange as their centralised information hub can synchronise more types of information now, including: 

  • Additional contacts and tasks fields
  • Assigned tasks
  • Appointment attachments 

Users can easily view the fields that are synchronised, which provides confidence about where the data comes from and how it’s shared.

New Configuration Wizard makes it easy to configure CRM for Outlook

The CRM for Outlook Configuration Wizard has been redesigned making it easier to configure CRM for Outlook. The wizard also makes it easy to add and manage additional CRM organisations.

 

Multimedia Center
     
CRM for Outlook Configuration in Dynamics CRM 2015      

Customer centre

"M4 has provided us with an excellent service from day one. The successful completion of a second, very high profile project has only increased their credibility within the business..."
Natasha Towns
Business Applications Manager,
Logicalis UK

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