Future of Microsoft Dynamics CRM– release Updates

Microsoft Dynamics CRM 2013 - Metro Design

Microsoft Dynamics CRM – release Updates

Microsoft Dynamics CRM Mobile and cross-browser availability, the R8 update, which was originally scheduled for release in Q2 2012, will now be available in the autumn with the service update scheduled for Q4 2012.

The delayed features include:

  • Microsoft Dynamics CRM Mobile: support for various smartphones and tablets including iPhones, iPads and more
  • Cross-browser Support: support for users to run Microsoft Dynamics CRM with non-Internet Explorer Web browsers such as Chrome, Safari, and Firefox (on both Macs and PC’s)
  • Custom Workflow Activities: would allow developers to deploy custom .NET workflow activity assemblies to the Microsoft Dynamics CRM Online hosted environment.
  • Enhanced Social: new activity features such as “Like” and advanced feed filtering capabilities

Process Driven UI – Sneak peek
Fall 2012 Release

Microsoft Dynamics CRM 2013 - Metro Design

Microsoft Dynamics CRM 2013 - Metro Design
At WPC this year Microsoft provided details on product roadmap and
future releases, explaining changes that will arrive in next 12 months
and more.

This is what we should expect from Microsoft in Fall 2012 Release:

  • Web browser user interface with reduced pop-ups,
  • Drag and drop functionality within records,
  • Inline record editing without opening a new window,
  • Better use of icons and visual elements,
  • Integration with Skype and/or Lync,
  • Improved integration with activity feeds,
  • Less use of the Ribbon when a record form is open and more.

CRM Metro Application
Winter 2013

Microsoft Dynamics CRM 2013 - Metro Design

Microsoft Dynamics CRM 2013 - Metro Design According to Microsoft, metro design principle fits right into the concept of CRM, with the user interface being clean and minimal:


  • Ability to see information on Start page, without need to fully log into a CRM application,
  • A uniform layout across device types,
  • More touch-friendly.

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