Microsoft Dynamics CRM 2016 Release Guide.pdf
  

CRM 2011 Online - Solution Highlights

 
  • Price is Only £ 22.95 + VAT per user per month
  • CRM 2011 Online is quick to get up and running as there is no software installation needed. The only requirement is Internet Explorer 7 or later
  • Microsoft Dynamics CRM Online can fit the unique needs of your business and grow with your company without expensive hardware upgrades
  • Access your customer data when and where’s needed:
    • Online or Offline data synchronization                                                   
    • Mobile device support
    • Web service interface              
  • 200 custom Workflows
  • 200 custom entities
  • Point – and - click customisation tools allows you to quickly add or modify fields, forms and workflows to fit your business needs
  • 5 GB of storage (additional storage can be added)
  • When your business needs changes, you have the option of switching to Microsoft Dynamics CRM On-premise software built in the same code base as CRM Online, giving you the true power of choice
CRM 2011 Real time filtering
 

Access to customer information through Sales, Marketing and Customer service features:

 
  • Sales Productivity: Increase sales output and attain real-time sales visibility with powerful analytics and sales pipeline tracking
 
  • Maximise Marketing Spend: provide your marketing staff with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and powerful analytics to improve your marketing effectiveness
 
  • Customer Service Productivity: Simplify case management, streamline service processes with access to complete case and service history in order to deliver consistent service
Customer Service Scheduling
 

 
 
 

 

 

 

 

 

 

 

 

 
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CRM2011 Sales Productivity Maximise Marketing Impact CRM2011 Optimise Customer Experience
CRM2011 Sales Productivity Maximise Marketing Impact Optimise Customer Experience

 

Customer centre

"M4 has provided us with an excellent service from day one. The successful completion of a second, very high profile project has only increased their credibility within the business..."
Natasha Towns
Business Applications Manager,
Logicalis UK

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