Logicalis Connects People, Information and Processes Using Microsoft Dynamics GP, CRM and a Custom Quote Tool from M4
Logicalis is an international provider of integrated information and communications technology (ICT) solutions and services founded on a superior breadth of knowledge and expertise in communications & collaboration; data centre; and professional and managed services.
Following a period of strong growth and a number of acquisitions, Logicalis UK initiated a project to review all major applications and improve upon processes across the business. As part of this review, a decision was made to replace the existing Sage CRM and Excel quote tool with a new CRM solution that would manage quotations, customer support processes and provide the sales team with a user friendly solution for managing opportunities.
Working to aggressive deadlines, M4 implemented Microsoft Dynamics CRM, integrated the solution to Microsoft Dynamics GP and Advanced Recurring Billing and developed a custom Silverlight web-based quote tool for Logicalis on time and within budget.
Read the full story here: