We fully appreciate that for most organisations, choosing a new business system is a difficult decision. Choosing a system which is a good fit for the organisation's requirements will bring huge benefits, but the wrong decision can potentially be catastrophic.
For these reasons and as an integral part of our Sales process, we apply a Diagnostic phase as a part of the Microsoft Sure Step Methodology. The aim of this phase is to assist the Customer with their decision making process for an Enterprise Resource Planning (ERP) or Customer Relationship Management Solution (CRM).
Since M4 Systems always looks to develop excellent long-term relationships with all of our customers, we are careful to only propose solutions when we are confident that they are a good fit to the requirements.
For us, the Diagnostic phase is a consultative, education process during which we try to gain as much understanding as possible of the Customer’s current situation, business environment and requirements - both immediate and foreseeable future requirements.
For this purpose we use sets of services within the Diagnostic phase, called Decision Accelerators. Decision Accelerators provide a due-diligence process for diagnosing the right solution to meet your business requirements, and help you to make better investment decisions before you deploy a Microsoft Dynamics solution.