Microsoft Dynamics AX Service Management Benefits

With service management in Microsoft Dynamics AX, you can:

Meet evolving customer demands - Streamline the process of creating and maintaining service agreements to manage ever-changing service requirements
 
Manage financials effectively - Streamline accounts payable and accounts receivable management; track exact costs for service orders; monitor and manage invoicing; and handle multiple revenue models
 
Gain insight into operational processes - Save time and help reduce errors with integrated processes that minimise data re-entry and help ensure the availability of accurate, real-time information
 
Maximise the quality of services - Optimise resource use with automated planning for service orders; run customer feedback reports; analyse profit and loss figures; and track operational productivity to understand performance and achieve profitably
 
 
 
 
 

Customer centre

"M4 has provided us with an excellent service from day one. The successful completion of a second, very high profile project has only increased their credibility within the business..."
Natasha Towns
Business Applications Manager,
Logicalis UK

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