Microsoft Dynamics GP Support Analyst

Passionate about technology?  Ready for a new challenge?

We’re looking for a talented Microsoft Dynamics GP Support Analyst to join our fast growing business.
        Excellent package and benefits
        Remote working option
        Full and part time opportunities
Main Duties
        Resolving Customer support cases
        Monitoring statuses of support cases
        Some remote consultancy such as report writing
        Maintaining up to date customer information on CRM system and Portals
        Selling appropriate software and services if a requirement is identified during the support process
        Assisting with support, maintenance, development and improvements to internal systems
        Assisting consultants with implementation tasks
Experience / Certification Requirements
·         Excellent communication skills including a confidence telephone manner
·         Ability to multi-task, work under pressure and manage own workload
·         Highly computer literate and numerate
·         Positive, enthusiastic, 'can-do' personality
·         Reasonable business acumen with the ability to understand customer’s complex business processes
·         Hardware and software installation experience
·         Experience of Microsoft SQL Server and Reporting Services
Minimum 2:2 degree in a computer related subject 
Think you have what it takes to be part of our great team?  Email with a copy of your cv, and a covering letter outlining why you’re right for the position.


PLEASE NOTE THAT WE HAVE A POLICY OF PRECLUDING APPLICATIONS FROM RECRUITMENT AGENCIES. Cautionary note to recruitment agencies: if you bombard us with calls or e-mails, we will blacklist you.